Uncategorized – Kindra cargo

Welcome to the Kindra User App! Whether you’re new to the platform or need a refresher, this section will guide you through the basics of using the app. Learn how to set up your profile, navigate the interface, and start posting loads with ease.

Setting Up Your Account:
Navigating the Dashboard:
First Steps:

Setting Up Your Account:

Step 1: User Name

Type in your preferred User Name – this could be your name or a nickname you’ll use to log in.

Step 2: Email

Enter your Email address. Make sure it’s an active email since you’ll receive important notifications here.

Step 3: Phone Number

Add your Phone Number – this helps us stay connected with you and send updates about jobs.

Step 4: Company Number (for businesses)

If you have a registered company, find your Company Number on Companies House.

Step 5: Company Name

Enter your Company Name. This can be your business name or the name of the company you’re working with.

Step 6: Select Location

Tap on Select Location and find your address. If you can’t find it, click “Didn’t Find Address?” and enter it manually.

Step 7: Password

Create a Password that’s at least 8 characters long, includes one uppercase letter, one special character (like !, $, etc.), and one number to keep your account secure.

Step 8: Confirm Password

Re-enter your password to confirm it matches.

Step 9: Terms & Conditions

Before completing the sign-up, review the Service Agreement, Privacy and Data Protection, and Additional Clauses by tapping on each button. You must click “Accept” after reviewing them, or you won’t be able to sign up.

Important: Double-check all your details (email, phone number, company information, etc.). If anything is incorrect, it could lead to service issues, like missing notifications or delays with jobs.

Step 10: Click Signup

Finally, click the Signup button and you’re all set!

You can log in later using the Login Now link if you already have an account.

Navigating the Dashboard:

First Steps:

This section addresses the most common questions and issues drivers may encounter when using the Kindra Driver App. Clear, step-by-step instructions will help you make the most of the app’s features.

CLICK ON A TOPIC BELOW TO BEGIN:

How to Accept a Load:

How to View Load Details Before Accepting:

How to Post a Return Load:

How to Cancel a Load:

How to Check Previous Loads:

Additional Tips:

Have questions or need direct assistance? This section provides all the ways you can get in touch with Kindra Driver App support, ensuring you have help when you need it.

Stay informed about the latest features, improvements, and updates to the Kindra Driver App. This section will be regularly updated to keep you in the loop.

Monthly Updates
Upcoming features
Maintenance Notice

New Features Update!

We’re excited to introduce some powerful new features to the Kindra Driver App designed to enhance your driving experience:

Seamless Load Acceptance: Accepting loads is now faster and easier than ever! View all load details upfront, so you can make informed decisions in seconds.
Post Return Loads: Maximize your earnings by posting return loads directly through the app. Never drive home empty-handed again!
Enhanced Job Tracking: Keep track of all your jobs and invoices effortlessly. All your business needs are now in one place, so you can focus on the road.
Performance Boosts: We’ve made significant performance improvements to ensure a smoother, faster app experience across all devices.

Update your app today and enjoy these new features!

Coming Soon to the Kindra Driver App!

We’re thrilled to announce some exciting new features that will soon be available in the Kindra Driver App:

Interactive Map Integration: Navigating your routes is about to get easier! Our new interactive map feature will help you find loads, track your journey, and plan your routes more efficiently—all within the app.
Customs Clearance Options: We’re introducing a streamlined customs clearance process, allowing drivers and customs agents to connect directly through the app. Handling cross-border loads will be simpler and faster!
Fleet Management Tools: Managing your fleet will soon be a breeze. With our upcoming fleet management features, you’ll be able to monitor multiple vehicles, track performance, and optimize your operations right from the app.

Stay tuned for these powerful new tools coming your way soon!

Maintenance Notice – August 28, 2024

Dear Kindra Drivers,

Please be advised that the Kindra Driver App is currently undergoing essential modifications to bring you exciting new features and improvements. As a result, the app will be temporarily unavailable until next week.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance your experience.

Thank you for your patience. We’ll notify you as soon as the app is back up and running.

Safe travels,
The Kindra Team

Your feedback is vital to improving the Kindra Driver App. Share your thoughts, suggest new features, or report any issues directly through this section.

If you’re sure you want to delete your account, you’re in the right place. Before you continue, please take a moment to review what happens when you permanently delete your account.

Deleting your account will permanently remove all your personal data, including:

Your name, address, email, phone number, company number, and vehicle registration (if applicable).
Any previous jobs or loads posted, and all job history.
You will lose access to features such as return loads, cheaper prices, loyalty rewards, and delivery reliability.

Please note that all data will be deleted except for information that we are legally required to keep under UK law, such as records of jobs completed. Once deleted, this action cannot be undone.

Data Loss: All your posted loads, job history, and account details will be permanently deleted. However, invoices will have been sent to your registered email.
Legal Obligations: Certain information may be retained according to UK law, even after your account is deleted.
Outstanding Payments: Any unpaid invoices must be settled even after your account is deleted. You will still be responsible for these payments.
Loss of Features: Deleting your account will result in the loss of return load options, loyalty benefits, and cost savings tied to your account.

If you’re unsure about permanently deleting your account, here are some alternatives:

Deactivate Your Account: Temporarily deactivate your account and take a break. Your data will remain with us until you decide to return or delete permanently.
Unsubscribe from Emails: If you no longer wish to receive communications, you can unsubscribe.

If these options sound better, consider them before choosing to delete.

Can I recover my account after I delete it?
What happens to my personal data?
Will I still be responsible for unpaid invoices after deletion?
Can I deactivate my account instead of deleting it?

Can I recover my account after I delete it?

No. Once your account is deleted, it cannot be restored.

What happens to my personal data?

All your personal data, including job history and profile information, will be permanently deleted, except for information we are required to retain by UK law.

Will I still be responsible for unpaid invoices after deletion?

Yes. Any unpaid invoices must still be settled, even after your account is deleted.

Can I deactivate my account instead of deleting it?

Yes, deactivation is an option if you want to take a break without permanently deleting your data.

Deleting your account is permanent and cannot be undone. Please confirm your decision by filling the form below.

If you’re unsure or have questions about deleting your account, feel free to contact our customer support team. We are available to help you with any concerns.

Phone

If you’re unsure or have questions about deleting your account, feel free to contact our customer support team. We are available to help you with any concerns.

Phone

Efficiently managing your completed deliveries is crucial for staying organized and ensuring you get paid on time. Here’s how you can quickly check and review all your completed loads in the Kindra Driver App.

Begin by opening the Kindra Driver App and heading to the Home Screen. This is your central hub for all app activities, including managing your completed deliveries.

At the top of your Home Screen, you’ll see the “Previous Loads” tab. Tap on this tab to access a comprehensive list of all your completed deliveries.

Once inside the “Previous Loads” tab, you’ll find a list of all the loads you’ve successfully completed. Each entry is organized by date, making it easy to find specific deliveries.

Tap on any completed load entry to access detailed information about that delivery. Here, you can review key details such as:

Date Completed: The exact date when the load was delivered.
Load Information: A summary of the load, including contents and any special instructions.
Price to be Paid: The amount you’re owed for the completed delivery.
Contact Information: Details of the customer or recipient, should you need to follow up.
Delivery Signature: A digital copy of the recipient’s signature, confirming the successful delivery.

By regularly checking and organizing your completed loads, you can ensure that all your deliveries are accounted for, payments are tracked, and any potential issues are quickly addressed.

Maximize your efficiency and earnings with the Kindra Driver App by posting and accepting return loads. Follow these simple steps to ensure you never drive home empty.

Start by navigating to the bottom of the Kindra Driver App and tapping on the “Return Load” tab. This is your gateway to posting loads for your return journey.

In the Return Load menu, you’ll see a plus icon at the top right. Tap it to begin creating your return load post.

Specify the location where you can collect the return load. This helps users find you when they need to book a return trip.

Fill in your final destination or return location. This ensures that only relevant load requests reach you.

Provide the time window when you’ll be available to pick up the load. Accurate timing helps ensure smooth and efficient bookings.

Once all the details are filled in, click “Submit” to post your return load. Your load is now visible to users looking for a return trip.

When a user wants to book your return load, all requests will appear in your Return Load tab. Stay on top of your bookings by regularly checking this section.

Tap on your posted return load. At the top, you’ll see a “Requests” button. Click it to view all the booking requests.

Go through the list of requests and choose the one that best fits your route and schedule. This ensures you get the most out of your return journey.

Once you’ve found the ideal load, click “Accept” to confirm the booking. This secures the job, and you’re ready to get started.

Begin the job just like any other load in the Kindra Driver App. Keep the process smooth by updating your status as you progress.

Begin by opening the Kindra Driver App and navigating to the Home Screen. This is your central hub for managing all aspects of your courier services

At the top right of your Home Screen, you’ll find the “New Load” tab. This section is dedicated to displaying all the latest job opportunities available in your area.

Click on the “New Load” tab to view the most recent loads posted on the platform. This is where you’ll find the best courier jobs tailored to your location and vehicle capacity.

Before committing to a load, click on it to review the job details. Check the weight requirements and any other specific instructions to ensure the load is suitable for your vehicle.

Once you’ve confirmed that the load meets your requirements, click the “Accept Job” button. This secures the load for you and moves it to your active job queue.

After accepting the load, it will automatically be transferred to the “Current Loads” tab. Here, you can monitor your job progress, ensuring that you stay on top of your deliveries.

As you work through the job, make sure to regularly update your status within the app. This keeps all parties informed and ensures smooth delivery operations.

Pro Tip: To learn how to update job statuses effectively, click here.

Welcome to the Kindra Driver App! Whether you’re new to the platform or need a refresher, this section will guide you through the basics of using the app. Learn how to set up your profile, navigate the interface, and start accepting loads with ease.

Setting Up Your Account:
Navigating the Dashboard:
First Steps: