Newsletter
Careers
DALL·E-2024-09-06-23.15.00-A-detailed-image-showing-a-digital-trash-can-or-recycle-bin-icon.-A-user-profile-symbol-represented-by-a-silhouette-of-a-person-is-being-dropped-int.webp

Delete Kindra Account

September 7, 2024 0Uncategorized

We’re sorry to see you go

Delete Your Account

If you’re sure you want to delete your account, you’re in the right place. Before you continue, please take a moment to review what happens when you permanently delete your account.


What Happens When You Delete Your Account?

Deleting your account will permanently remove all your personal data, including:

  • Your name, address, email, phone number, company number, and vehicle registration (if applicable).
  • Any previous jobs or loads posted, and all job history.
  • You will lose access to features such as return loads, cheaper prices, loyalty rewards, and delivery reliability.

Please note that all data will be deleted except for information that we are legally required to keep under UK law, such as records of jobs completed. Once deleted, this action cannot be undone.


Important Things to Know Before Deleting

  • Data Loss: All your posted loads, job history, and account details will be permanently deleted. However, invoices will have been sent to your registered email.
  • Legal Obligations: Certain information may be retained according to UK law, even after your account is deleted.
  • Outstanding Payments: Any unpaid invoices must be settled even after your account is deleted. You will still be responsible for these payments.
  • Loss of Features: Deleting your account will result in the loss of return load options, loyalty benefits, and cost savings tied to your account.

Alternatives to Deleting Your Account

If you’re unsure about permanently deleting your account, here are some alternatives:

  • Deactivate Your Account: Temporarily deactivate your account and take a break. Your data will remain with us until you decide to return or delete permanently.
  • Unsubscribe from Emails: If you no longer wish to receive communications, you can unsubscribe.

If these options sound better, consider them before choosing to delete.


4. View Detailed Load Information


  • Can I recover my account after I delete it?
  • What happens to my personal data?
  • Will I still be responsible for unpaid invoices after deletion?
  • Can I deactivate my account instead of deleting it?
Can I recover my account after I delete it?

No. Once your account is deleted, it cannot be restored.

What happens to my personal data?

All your personal data, including job history and profile information, will be permanently deleted, except for information we are required to retain by UK law.

Will I still be responsible for unpaid invoices after deletion?

Yes. Any unpaid invoices must still be settled, even after your account is deleted.

Can I deactivate my account instead of deleting it?

Yes, deactivation is an option if you want to take a break without permanently deleting your data.

Ready to Delete Your Account?

Deleting your account is permanent and cannot be undone. Please confirm your decision by filling the form below.


Need Help or Have Questions?

If you’re unsure or have questions about deleting your account, feel free to contact our customer support team. We are available to help you with any concerns.


Give us your feedback

If you’re unsure or have questions about deleting your account, feel free to contact our customer support team. We are available to help you with any concerns.



Leave a Reply

Your email address will not be published. Required fields are marked *